This is a collection of support documents that will walk you through setting up and maintaining your NocTel account.
Getting Started
- Create a NocTel account
- Purchase a phone number
- Porting a phone number
- Creating an extension
- Provisioning a phone
- Physically connecting a VoIP phone to your network
- Hunt groups
- Time of day routing
- Inbound Behavior Functions for Extensions
Account Management
- Managing recordings
- Setting up balance notifications
- Obtaining reports of calls made
- Adding funds to an account
- Inviting a new user to the control panelNew Control Panel Users to an Account
- Changing your password
- Updating email contact information
- Forwarding your extension to a mobile phone
- Dialing international numbers
Faxing
Voicemail
- Setting up voicemail for your extensionVoicemail Setup
- Listening to voicemail on your NocTel phone
- Listening to voicemail from your web browser
Customer Support
Technical support for your service is included and we’re happy to assist with any questions or comments you may have.
Our hours are Monday – Friday, 5am – 6pm PST and we can be reached by one of the following methods:
- E-mail us anytime at support@noctel.com.
- Dial 611 from your NocTel Phone.
- Call from any phone by dialing our local support line:
Portland, OR: +1 503.764.4300
Toll-Free: +1 888.400.4521
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