This is a collection of support documents that will walk you through setting up and maintaining your NocTel account.
Getting Started
- NocTel Talk FAQ
- Creating a User Account
- Control Panel User Guide
- Purchase a Phone Number
- Porting a phone number
- Creating an extension
- Provisioning a phone
- Physically Connecting a VoIP Phone to Your Network
- Hunt groups
- Time of day routing
- Inbound Behavior Functions for Extensions
Account Management
- Managing recordings
- Obtaining Reports of Calls Made
- Adding New Users to an Account
- Changing your password
- Updating email contact information
- Forwarding Your Extension to a Mobile Phone
- Dialing International Numbers
Faxing
Voicemail
Other NocTel Documentation
Device Provisioning
- Provisioning a Polycom Phone
- Provisioning and Setup of Grandstream HT801 or HT802 ATA
- Provisioning a Yealink W76P Wireless Phone
Customer Support
Technical support for your service is included and we’re happy to assist with any questions or comments you may have.
Our hours are Monday – Friday, 6am – 6pm PST and we can be reached by one of the following methods:
- E-mail us anytime at support@noctel.com.
- Call from any phone by dialing our local support line:
Portland, OR: +1 503.764.4300
Toll-Free: +1 888.400.4521
