Message-ID: <1363968845.10369.1711678674652.JavaMail.confluence1@kb0.noctel.com> Subject: Exported From Confluence MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_Part_10368_2050537581.1711678674585" ------=_Part_10368_2050537581.1711678674585 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Content-Location: file:///C:/exported.html Product End of Life Information

Product End of Life Information

Time is winding down if you have not already started the process= of phasing out SoundPoint models of Polycom VoIP phones from active use. P= olycom will be ending official support for these models on December= 31, 2019. NocTel has also adopted this timeline and will not supp= ort the SoundPoint series phones after the end of life date. When products = are at their end of life they no longer receive firmware updates that addre= ss issues and security vulnerabilities. Manufacture of these devices has al= ready ended, which makes procuring replacements of the same models increasi= ngly difficult and likely more expensive due to scarcity while having the d= isadvantage of being increasingly out of date as time progresses.

Because the SoundPoint models will no longer receive updates from = the manufacturer they pose a security risk. Given this, NocTel has decided = to purge all remaining SoundPoint models from the system on December 31, 20= 19.  At that time they will stop functioning and can no longer be used= with NocTel=E2=80=99s services. To continue your NocTel = service without any interruptions, you will need to replace any Polycom Sou= ndPoint models in your account with new devices by or before December 31, 2= 019. 

We encourage all of our customers to consider replacing the SoundPoint I= P series phones with the Polycom VVX Business Media Phone series.= The VVX Series offers a wide variety of improved functionality, security a= nd better user experience. You can check out some of the product specs = ;on NocTel's website. Please contact us at sales@noctel.com if you = are interested in making a switch to the VVX series or have any questions. = Recently Polycom has released a VVX x50 series of handsets that are a step = up in quality from the VVX x10 series, such as the VVX310 and 410. NocTel r= ecommends considering the x50 VVX series handsets as they are more cost eff= ective in the same model range and are expected to have a long support life= cycle.


List of affected models:
SoundPoint IP 300/301SoundPoint IP 320/321
SoundPoint IP 330/331
SoundPoint IP 335
Sou= ndPoint IP 430
SoundPoint IP 450
SoundPoint IP 500/501
SoundPoint = IP 550
SoundPoint IP 560
SoundPoint IP 600/601
SoundPoint IP 650SoundPoint IP 670


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