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  1. Log into the NocTel control Panel at
  2. Click on Reports & Billing in the main menu on the left-hand side, to expand the selection.
  3. Click on Audit Reports in the expanded section.
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  4. Click on the link Create a New Audit Report.
  5. On the following page enter the following information:
    • Name of Report: Give the report a name that describes it.
    • Destination Email: enter the address that the report should be sent to.
    • Report Status: by default, this is enabled on creating the audit report. Once the report is created you can edit the report to change this setting if the report needs to be turned off for a period of time
    • Report Frequency: This controls how often the audit report is sent. select between instanthourlydailyweekly, or monthly. Instant will generate a report within a minute of changes.  Instant can be a noisy option, so we would recommend hourly or daily for most uses.
    • Include in Report: Check the boxes next to the items that should be included in the report. Options include:
      1. Account
      2. Audit
      3. Extension
      4. Hold Mix
      5. Hunt Group
      6. Number
      7. Recording
      8. Schedule
      9. User
  6. Clink Submit. The report will now be created and an initial report with the past 7 days of activity to be sent to the indicated email. If a recurring report was selected, future reports will cover the time from the last report was sent.