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1. Log in to the NocTel Control Panel
2. Click on “Hold Music” in the left-hand menu.
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3. Click “Create a new Mix”.
   
   
   
   
4. Name the mix.
5. Click the radio button to select between “In Sequence” and “Randomly Shuffled”
   
   
   
   
   1. In Sequence: plays the audio in the sequence in which they are listed
   2. Randomly Shuffled: will shuffle between the tracks add in the mix.
      
      
6. Next, add tracks to the mix using one of the following methods:

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1. Log into your NocTel Control Panel.
2. Click on Extensions in the left-hand menu.
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3. Select an extension that uses a hunt group in its inbound behavior.
4. Locate the step in the inbound actions that is set to “Ring a Hunt Group”.
   
   
   
   
5. Click on the drop-down list under the heading “While ringing, the caller should hear:” Select the mix that was created for the custom ring audio for the hunt group.
   
   
   
   
6. Click Submit at the bottom of the Inbound Behavior page to save the changes.

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