Polycom Provisioning Instructions
Applies to:
SoundPoint Models IP321, IP331, IP335, IP450, IP650, IP6000, IP7000
VVX Models VVX300, VVX400, VVX500, VVX600, VVX1500
These instructions will allow your Polycom phone to connect to the NocTel network.
1 When the phone is first powered up it will display a “loading application” screen. Press Cancel.
1 On the phone, press Setup > enter the phone’s password. The default is 456.
2 Choose Provisioning Server, and press the Select soft key.
3 Scroll down to Server Type, press the Edit soft key, and arrow right until HTTPS is displayed and press Ok.
4 Below HTTPS enter noctel.com
5 When finished, press the OK soft key, and then press Exit twice.
6 Choose Save & Reboot and press the Select soft key to reboot the phone and save the new configuration.
*Please note that the phone may reboot multiple times.
You can now place and receive calls.
The following table below lists and describes the TCP and UDP ports used by Polycom phones and the NocTel system. Blocking any of these ports may result in the inability to place calls and other symptoms that will affect the use of Polycom phones.
| Port # | Protocol | Purpose |
|---|---|---|
| 123 | UDP | Used for NTP to sync device time |
| 5060 | UDP | Used for SIP to initiate calls |
| 10,000-20,000 | UDP | Used for RTP for voice data receipt and transmission |
| 80 | TCP | Used for device firmware |
| 443 | TCP | Used for secure handset remote configuration |
| You may also want to use visual panels to communicate related information, tips or things users need to be aware of. |
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