Use this guide for provisioning a Polycom VVX Desk phone.
Create a New ExtensionBefore provisioning a phone to work with NocTel, the device's MAC address must be linked to an extension in the Control Panel. Follow these step to create a new extension:
Setting a New Admin Password on Initial BootOn initial boot of the phone, you are required to set a new admin password. Follow these steps:
Entering Provisioning InformationOnce the phone has been added as an extension and a new admin password set, complete the following to add the provisioning information:
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Entering Provisioning InformationThese instructions will allow your Polycom phone to connect to the NocTel network:
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If you are doing a large number of Polycom phones across multiple campuses, it typically makes sense to set up a location to provision. Contact support for a detailed document explaining how to efficiently deploy a large number of handsets. You might also look at the NocTel DHCP options guide that can assist you with bulk provisioning. |
The following table below lists and describes the TCP and UDP ports used by Polycom phones and the NocTel system. Blocking any of these ports may result in the inability to place calls and other symptoms that will affect the use of Polycom phones.
Port # | Protocol | Purpose |
---|---|---|
123 | UDP | Used for NTP to sync device time |
5060 | UDP | Used for SIP to initiate calls |
80 | TCP | Used for device firmware |
443 | TCP | Used for secure handset remote configuration |
All UDP | UDP | Used for RTP for voice data receipt and transmission |
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