Use the following guide to replace the physical Polycom device associated with a Polycom extension in an account.
At the bottom of the Preference for Polycom Phone widget click the Disassociate button to disconnect the physical device from the extension.
|If the extension is using speed dials, the control panel will ask you to confirm the action as the speed dials will be removed once the physical device is disassociated. Speed dials are linked to the physical device and not the extension. If you are not using account-level speed dial setup located under account preferences you will need to reconfigure the speed dial for the extension in the control panel once the new device is connected.|
Provisioning the new device using NocTel's Polycom Provisioning guide. Once provisioned the device will connect to NocTel as the extension.
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