Open Items

•  Heat mapping in tabular reports does not apply any conditional logic to specify thresholds and rules to shade cells (or not to). 
•  SSO integration to log in to NocTel Insight.
•  Correct sorting of segments within stacked bar charts.
•  NocTel Talk call data is limited to the last 3-4 months.
•  Excel-like sorting on arbitrary columns in tabular reports. See Why Do Tabular Reports Not Sort Like Excel? for a brief discussion on this.
•  Optimization for mobile devices for reports.
•  NocTel Insight client API
•  Standard reporting Dashboards for end users.
•  International Timezone support.
•  Scheduled email delivery of Excel exports for reports.