Invoices are generated and sent out on the 15th of the month and due on the 30th. |
NocTel Fiber bills for the following month's service. i.e if the bill is issued in January, it would be for February's service. |
You can pay your bill a few different ways: You can pay electronically from the link in the invoice or you can pay by check. Paying electronically, you have two options: Credit or Debit Card or ACH Debit.
If paying by check, please remit to: NocTel Communications Inc And please include your account number in the memo. |
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Confirming Auto-pay for Future Invoices On the final confirmation page click the Approve Future payments button, to confirm auto-approve for future invoices. A new page will confirm the auto-approve option has been selected. |
If you have any questions or concerns about your bill, please email help@noctel.com or call 360-837-7400. |
If your banking information has changed or you need to cancel an ACH Direct Debit. Please reach out to our team at accounting@noctel.com or by calling 360-837-7400. Our team can manually cancel the ACH direct debit mandate. On your next invoice, you will be able to set up a new ACH direct debit with new banking information by clicking the Pay now button. |
Yes! Please email help@noctel.com with your name, account number, and the duration of the hold time and we'll be happy to accommodate. Or give us a call at 360-837-7400. |