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Match Criteria
By Class: Use to select filter a “class” of devices. Each extension in an account can be assigned a class. (You can use the bulk operation tool to assign classes or on an extension permissions page). Classes are useful when you have certain sets of phones that need different permissions and functionality. Example: There could be a set of Public Courtesy Phones that you want to disable international calling on. Having a class in which all public phones are members allows you to easy selected that class and make changes to all the extensions in that class.
- Any Class - selects includes every class.
- Only These Classes - selects filters specific classes
By Name: use to select filter a set of devices with a certain word in their extension name. If you have labeled all the phones it the sales department with “sales” in the extension names, you could make changes to them by using this criteria.
- Must Match - Here you can search for an extension based on its name. While not case sensitive, it is space sensitive, if you only search for part of the description you must include wildcards. For example, an extension name that reads: Receptionist Extension. If you searched Receptionist you wouldn't get any results. But if you search %receptionist% or %RECEPTIONIST% etc you would get results.
- Must NOT Match - Same rules as Must Match, but here you can exclude certain terms. Say you were searching for %Oregon% extensions but you didn't want anything from Portland, you would check the checkbox next to Must NOT Match and put in %portland% (again not case sensitive.
By Device Type: Use to select filter a set of devices based on the extension type. You can use this area to limit the criteria to a certain type of extension or to include all types.
- All: includes all virtual and physical extension in the criteria.
- Any Virtual Extension: limits the criteria to only virtual extension
- Any Device Extensions: limits the criteria to only physical devices
- Device Extension of the Following Types: Allows allows you to selected filter one specific type or several.
By Extension Number: Use to select filter a set of extensions based on their numbers. Example: your account may have phones at different sites; Site A may have extension number numbers 200-299 while site B may have extension numbered 300-399
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