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  1. Go to customer.noctelfiber.com

    NocTel Fiber Portal Login Page

     

  2. Enter your username and password in the field and click LOG INYour username is the full email address to which your NocTel Fiber Invoice is sent. 

  3. Click + Plus button in the bottom right corner of the page to expand the menu. 

    NocTel Fiber Portal Main Page - Click the Plus button in the right corner

  4. Click on the Make a Payment icon to make a payment.

    Select the Make a Payment Button

  5. In step 1, select Credit Card from the Select Payment dropdown box.



  6. In step 2, fill in the Credit Card information. All fields must be completed. 

    1. Card Number

    2. Expiration Date (in MM/YY format)
    3. Security code (CVV)
    4. Country

    5. Zip Code
      Credit Card Information Fields



  7. In the Amount field located below the credit card information, enter the amount you wish to pay.

  8. OPTIONAL STEP: If you would like to save the card to use later. Click the toggle for Save Payment Mehod. 

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    If you want to set up auto payment, Skip to step 12.
    If you only wish to make a one-time payment, continue to step 9. 


    Making a One time Payment 

  9. Click ADD PAYMENT in the lower right corner of the screen.

    NOTE: If the ADD PAYMENT button is gray, all the credit card information fields have not been completed! 

  10. A popup window will appear to confirm the payment. Press the CONFIRM button to submit the payment. 



  11. Once complete, the screen will display the confirmation notice below. You can click the proceed to payment receipts to view your payment.


    Setting up Recurring Autopay 

  12. OPTIONAL: If you wish to set up autopay, click the slider for Setup Automatic Recurring Payment. The slide will turn blue if selected.

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