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- Tap Settings
- Tap Cellular.
- Ensure Wi-Fi Calling is "On" under your carrier settings. If Wi-Fi Calling is "Off" continue to step 4.
- If Wi-Fi Calling is Off, Tap Wi-Fi Calling:
- Tap the toggle for "Wi-Fi Calling on This Phone" to enable Wi-Fi calling. The toggle should turn from gray to green.
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If the Wi-Fi calling option is not visible, your carrier may have it disabled. You may want to reach out to your carrier's support team to confirm if Wi-Fi Calling is not allowed on your service plan or device. |
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Please note that some carriers do not support any Wi-Fi calling: you can check Apple's list here to see if your carrier supports wifi calling: https://support.apple.com/en-us/109526 |
Disabling Cellular Service
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Please note that if you turn off cellular service and disconnect from OR leave your Wi-Fi network's range, your device may not receive or make calls until Cellular service is turned back on. |
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Please note that some carriers do not support any Wi-Fi calling: you can check Apple's list here to see if your carrier supports wifi calling: https://support.apple.com/en-us/109526 |
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Additional Troubleshooting
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