NocTel Insight Documentation
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titleCan I Subscribe to NocTel Insight by Itself?

You cannot sign your organization up for NocTel Insight without also being subscribed to another NocTel service such as Talk or Flow. NocTel Insight is the reporting platform for NocTel services and not intended as a "bring your own data" reporting analysis tool.

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titleHow Do I Access NocTel Insight?

You can access NocTel Insight by navigating to https://insight.noctel.com and logging in with your NocTel Insight credentials. Navigational shortcut links will also be present in the NocTel Talk Control Panel as well as the Flow interface for manager and supervisor role users at a later time.

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titleWhat Web Browsers Are Supported?

NocTel Insight has tested support for:

  • Safari
  • Google Chrome
  • Mozilla Firefox
  • Microsoft Internet Explorer 11.x

The following web browsers have not been tested or are not officially supported:

  • Microsoft Edge (causes some display issues that are not convenient, no impact on basic usability)
  • Microsoft Internet Explorer prior to 11.x
  • Opera
  • Other lesser known/used and specialized web browsers, such as but not limited to:
    • Yahoo! Browser
    • Baidu
    • Silk (Amazon Kindle devices)
    • and others not listed here

If using an unsupported browser your experience may vary. We recommend using one of the officially supported web browsers whenever possible.

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titleAre There a Native Mobile App?

No dedicated mobile app is available. NocTel Insight can be accessed the same as you would on a desktop workstation or laptop on a mobile device like a smartphone or tablet.

iOS and Android can pin web browser bookmarks to the home screen, so this can be used as a replacement for quick access as you would have with a dedicated app.

Experience using a mobile device's web browser with NocTel Insight may vary depending on the screen size of the device and what content is being viewed.

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titleAre There Any Technical Requirements for Accessing NocTel Insight?

Aside from the recommendation of using a supported web browser above, the only requirement to using NocTel Insight is the device or system must have a stable - ideally, broadband - internet connection. Without a stable connection loss or disruption in connectivity may result in NocTel Insight being unable to load reports or producing partial data.

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