NocTel Insight Documentation
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titleAre Date Selections Inclusive?

They are unless there is a parameter that stipulates evaluation differently, such as a parameter stating "No Older Than" with a date selector.

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titleI Set the Date Range for the Last X Days, but the Results Are Always a Day Off

This is due to NocTel Insight refreshing data on a nightly basis. Generally this means "Today's" data is not available.

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titleI Don't See My Timezone as an Option in the Timezone Parameter

Notify us at support@noctel.com stating the timezone that's missing. We will update it within short order. As of right now NocTel Insight only includes the standard United States timezones.

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titleWhat Do I Need to Set the DST Toggle Parameter to If I Am in a Timezone That Does Not Observe Daylight Savings Time?

Select False if your Timezone's year-round Timezone is Standard Time.

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titleDaylight Savings Time Just Started/Ended - Does Insight Automatically Set DST For Me?


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