NocTel Insight Documentation
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titleCan I Receive an Excel Export Attachment for Subscribed Reports Automatically?

This is not a feature of NocTel Insight nor is it planned. Since the data sets for many reports could be very large (100+ MB), automated/scheduled exports for multiple reports could result in third party email rejecting the resulting attachment. Since we cannot foretell what the resulting data set size may be for any given user, we kindly ask users use on-demand Excel exporting to accomplish this.

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titleI Get a Timeout Error Trying to Export a Report to Crosstab

This occurs when very large sets of data are exported - usually reporting that presents raw data. We do not recommend trying to export a very large date range or data that is dense over time interval.

You should try to export this data in smaller time intervals. For example, if you encounter a timeout at a year's worth of data, try again with a single quarter or a couple months at a time.