The Grandstream HT801 and HT802 are analog telephone adaptor (ATA) with 1 or 2 Foreign Exchange Subscriber (FXS) ports for connecting an analog phone to your NocTel Talk Host VoIP system.
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| title | Hardware Version 2 (HT801/802 V2) |
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The Grandstream HT801 V2 and HT802 V2 (version 2) have a new web interface and requires different provisioning instructions . Check the label on the back of the devices to confirm what version you have (Model HT801 V2 or Model HT802 V2). Click here for V2 provisioning guide. |
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| title | Outbound and Ext to Ext Dialing |
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- When making an outbound call from the analog device connected to the Grandstream HT802 you must dial your NocTel account exit code + the 10 digit phon number.
- Direct extension to extensions dialing does not require the exit code.
- Dialing emergency service (911): dial 911 no exit code is needed.
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Add a Grandstream Extension
- In the NocTel portal, click Extensions > Add a new Extension.
- In the Grandstream section and click add device.
- On the Grandstream Device Provisioning page complete the following field in step 3:
- Device MAC: the phone's 12-digit MAC address. The MAC address can be found on the bottom of the device.
- Ext. #: Give the extension a distinct extension number not currently in use in your account.
- Line: For all standard applications, leave as 1st
- Extension Name: Enter a descriptive name for the extension.
- Click Submit.
Finding the Grandstream ATA's IP Address
- Connect the Grandstream to power using the included Micro USB power adaptor.
- Connect the Grandstream to an active network connection in the blue Internet port.
- Connect an analog phone to Phone 1 port.
- On the connected phone, dial ***
- When prompted for a menu option, dial 02. Take note of the IP address provided.
NOTE: the above image shows the HT802 model. The HT801 has only one FXS port.
Accessing the Grandsteam's Web Interface and Provisioning
- Navigate to the IP address for the ATA.
- Login using username: admin and password: admin
- Click the Advanced Settings tab at the top of the page.
- Locate the Firmware Upgrade and Provisioning section. In the Config Server Path field, enter: noctel.com
- Click Apply at the bottom of the page.
- Click the Advanced Settings tab to return to the page, scroll to the bottom and click Reboot. The device will provision automatically; the process can take several minutes before the extension shows as online in the control panel.
Grandstream ATA LED Pattern Description
Factory Resetting a Grandstream ATA
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| title | Using the Reset Button |
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To reset default factory settings using the reset button please follow the steps above: 1. Unplug the Ethernet cable.
2. Locate the reset hole on the back panel of your HT801/HT802.
3. Insert a pin in this hole and press for about 7 seconds.
4. Take out the pin. All unit settings are restored to factory settings. |
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- Factory Reset will be disabled if the “Lock keypad update” is set to “Yes”.
- If the HT801/HT802 was previously locked by your local service provider, pressing the RESET button will only restart the unit. The device will not return to factory default settings.
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Grandstream Documentation
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