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- From the control panel, click on Extensions.
- Click the Add a New Extension link.
- Find the Generic SIP device option on the new screen and click Add Device.
- On the new device page, click the pencil icon to give the extension a name and number. Then click save to confirm the change.
- Take note of the "How to Configure Your Generic SIP Device" information located at the bottom of the page.
Configuring the Algo:
- Log into your Algo device's web interface by navigating to its IP address. (
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- the default password will be admin or algo)
- Navigate to Advanced Settings --> Provisioning page. Set provisioning mode to disabled. Click Save at the bottom of the page.
- Navigate to Basic Settings --> SIP
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- In the SIP Domain (Proxy Server) section enter the SIP Host from the NocTel portal.
- In the Ring/Alert Mode check the "Monitor "Ring" event on registered SIP extension"
- In the Ring/Alert Extension section use the generic SIP ID and password from the new extension in the NocTel portal to fill in the following Info:
- Ring/Alert Extension
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- : SIP USER ID
- Authentication ID: SIP USER ID
- Authentication Password: SIP Password
- Click Save. Reboot the device
Adding the Generic SIP extension to the Poly phone ring:
- Create a new hunt group.
- Add the Poly phone and the new Generic SIP extensions to the hunt group.
- Navigate to the option page for the Poly extension.
- Click edit in the inbound behavior section.
- Change the "Ring this Extension" step to "Ring a Hunt Group" and select the newly made hunt group.
- Click submit to save.
Adjusting the Ringer Volume:
The ringer volume must be adjusted in the Algo's web interface in the Basic Settings > Features tab. Adjust the Ring/Alert Volumn in the Inbound Ring Settings.
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