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You cannot sign your organization up for NocTel Insight without also being subscribed to another NocTel service such as Talk or Flow. NocTel Insight is the reporting platform for NocTel services and not intended as a "bring your own data" reporting analysis or business intelligence tool. |
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You can access NocTel Insight by navigating to https://insight.noctel.com and logging in with your NocTel Insight credentials. Navigational shortcut links will also be present in the NocTel Talk Control Panel as well as the Flow interface for manager and supervisor role users at a later time. |
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NocTel Insight has tested support for:
The following web browsers have not been tested or are not officially supported:
If using an unsupported browser your experience may vary. We recommend using one of the officially supported web browsers whenever possible. |
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No dedicated mobile app is available. NocTel Insight can be accessed the same as you would on a desktop workstation or laptop on a mobile device like a smartphone or tablet. iOS and Android can pin web browser bookmarks to the home screen, so this can be used as a replacement for quick access as you would have with a dedicated app. Experience using a mobile device's web browser with NocTel Insight may vary depending on the screen size of the device and what content is being viewed. |
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At the NocTel Insight login screen select "Forgot your password?" then enter your username. Alternatively, you may contact your organization's NocTel Insight Site Manager user and request they reset your password for you or remind you of your username. Resetting your NocTel Insight password does not affect any other NocTel services you may have access to, such as the NocTel Talk Control Panel. |
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If you submitted a password recovery email and you didn't receive the reset email, generally one of two things are occurring:
If the reset email never arrives, please notify NocTel Insight Support (support@noctel.com) with the associated account, your NocTel Insight username, and when - to your best recollection - a password reset was submitted. NocTel Support will attempt to contact your organization's IT department to debug. |
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