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  1. Navigate to the IP address for the ATA.
  2. Login using username: admin and password: admin


  3. Click the Advanced Settings tab at the top of the page.
  4. Locate the Firmware Upgrade and Provisioning section. In the Config Server Path field, enter: noctel.com


  5. Click Apply at the bottom of the page.Click Reboot at the bottom of the page
  6. Click the Advanced Settings tab to return to the page, scroll to the bottom and click Reboot. The device will provision automatically; the process can take several minutes before the extension shows as online in the control panel.

Grandstream HT802 LED Pattern Description

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Expand
titleUsing the IVR Command

Reset default factory settings using the IVR prompt:

1. Dial *** for the voice prompt.
2. Enter 99 and wait for the “reset” voice prompt.
3. Enter the encoded MAC address (Look below for how to encode the MAC address).
4. Wait 15 seconds and the device will automatically reboot and restore factory settings.

Encode the MAC Address:

1. Locate the MAC address of the device. It is the 12-digit HEX number on the bottom of the unit.
2. Key in the MAC address. Use the following mapping:

KeyMapping

0*9

0-9

A

22 (press the “2” key twice, and “A” will show on the LCD)

B222
C22222
D

33 (press the “3” key twice, and “D” will show on the LCD)

E

333

F3333

For example: if the MAC address is 000b8200e395, it should be keyed in as “0002228200333395”.

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