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Recommended Consumer Routers

Router MakeRouter ModelSIP ALG Setting Location (Relative, May Vary with Firmware Version)
LinksysWRT1900acSettings->Administration tab->uncheck SIP ALG under Application Layer Gateway
D-LinkDIR-868LAdvanced Settings->Firewall Settings->uncheck SIP (ALG)
AsusRT-AC66 or better* (68u, 87u, 88u, AC3200, GT-AC5300)Advanced WAN->NAT Pass Through->SIP Pass Through->Set to Disable
   
   
NetgearR7000 or better (R8000, R8500)Advanced->WAN Setup->toggle Disable SIP ALG
CiscoEA6500 or better (EA6900, etc.)

Router Settings->Connectivity->Administration tab->uncheck SIP ALG

TrendnetTEW812 or betterAdvanced->Firewall->ALG->toggle SIP


*Asus router models may vary as listed. The RT-AC68u is also sometimes listed simply as an AC1900, which is a designation of its operating frequencies (802.11ac) and maximum rate (1900, 3200, etc.). This does not apply strictly to Asus routers - if a router is simply listed as "AC3200" or similar, that is not the product model.

 

Known Incompatible or Problematic Consumer Routers

If your home router is not listed as compatible or known incompatible and you cannot locate a setting related to SIP ALG, first attempt to update the router firmware to the latest available, and recheck the router settings - some manufacturers may not have exposed the setting until later firmware versions. Some routers may include SIP ALG, but not exposed through the web interface normally accessed to change settings. Such routers may require use of a telnet connection, which is highly uncommon for residential consumer routers.

Router MakeRouter ModelIncompatibility Rationale/Problems
   
TP-LinkC7/C9 Archer (AC1750/AC1900, respectively)No exposed SIP ALG toggling option in web interface
AppleA1354 (4th Gen Airport Extreme)No exposed SIP ALG setting, spottiness with handset stability
AppleA1408 (5th Gen Airport Extreme)No exposed SIP ALG setting, spottiness with handset stability
AppleA1521 (6th Gen Airport Extreme)No exposed SIP ALG setting, spottiness with handset stability
   
   

 

Manufacturer Specific Notes

Apple

In comparison to other manufacturers implementations and options for configuration, the Airport Extremes strip configuration down to a few valid combinations - generally enabling or disabling NAT on the router with no ALGs exposed.

If Disabling SIP ALG Does Not Resolve Handset Problems

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