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  1. Log into the NocTel control panel.
  2. Click on Numbers in the left-hand menu.
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  3. Locate the number in the list or search for it using the pages provided search box, click on the number to open the Edit Number page
  4. The Edit Number page opens on the Number tab. 
  5. The Caller ID Status, located towards the bottom of the page shows the number’s current configured Caller ID name and its status.

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  1. Log into the NocTel control panel.
  2. Click Account Preferences in the left-hand menu to expand the section
  3. Click General Setup
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  4. On the General Setup page click the Phone System tab.


  5. In the Location Settings use the dropdown list for Default Outbound caller ID to select a number that should be used for caller ID if another number is not selected for the extension.


  6. Click the Submit button to save the change.

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  1. Log into the NocTel control panel.
  2. Click on Extensions in the left-hand menu.
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  3. Locate the extension in the list or search for it using the provided search box. Click on the extension to open its options page.
  4. Locate the widget for Caller ID, if the caller ID widget is not visible click the gear icon in the top right of the page to unhide the management options. 


  5. Click > in the widget to expand it.


  6. From the list of numbers select the one that should be used for the extension’s outbound caller ID. Please note that if an extension has a DID that connects directly to it, this number does not have the be the number’s outbound caller Id number. The organization's primary number could be used instead.
  7. Click outside the widget to save the change and close the widget.

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