NocTel Insight Documentation
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titleSome of the Reports Display Totals for Individual Bar Plots and Totals for the Data Set, but These Are Not Included in Excel Exports

Individual totals for stacked bars and the overall Total within a sub pane are performed by an ad hoc grouping of the corresponding values. Since NocTel Insight must be able to export the underlying data in a consistent format, it is unable to include these overall totals and subtotals as part of Excel output as it would result in creating a potentially invalid export.

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titleCan I Receive an Excel Export Attachment for Subscribed Reports Automatically?

This is not a feature of NocTel Insight nor is it planned. Since the data sets for many reports could be very large (100+ MB), automated/scheduled exports for multiple reports could result in third party email rejecting the resulting attachment. Since we cannot foretell what the resulting data set size may be for any given user, we kindly ask users use on-demand Excel exporting to accomplish this.