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Each report will have an explicit date range and relative date range counterpart unless otherwise explicitly noted.
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Account Information
These reports are intended to provide an accessible way to audit the account at large.
Phone Numbers on Account
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Extensions on Account
Reports in a tabular format all extensions on the account. Deleted extensions can be toggled on or off in the results. Various properties of extensions on account can be filtered on. We recommend using this report to audit active extensions and to take stock of firmware versions and device models.
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These report on single metrics of interest with filtering and parameters centered around navigation of potentially large sets of call record data.
Account Call Volume
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Call Volume
Reports as a tabular format the subtotals of calls meeting the selected criteria and presenting the rows either by Phone Number or Extension Number. Heat mapping is applied column-wise per column. Grand Total is provided for the full data set that is rendered based on selections for filtering, parameters, and date ranges.
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