Step-by-step guide
- From the NocTel control panel, click on Numbers
- Click on the blue link - Add New Numbers
- In the Add a Number screen you can select a number from your geographic region as well as others and even Toll-Free.
- Once the purchase of the number is successful you will need to setup an extension to route the fax number to.
- From the NocTel control panel click on Extensions and then click the blue link - Add a New Extension
- If you want to receive faxes by email and not to a fax machine then select - Virtual Extension
- If you want to use NocTel with a Fax Machine, you will need to select Fax Machine Adaptor
- This option requires an accessory called the Fax Machine Adaptor, available for purchase under the 'Phones" tab.
- Once in the Extension screen you will want to click on the Pencil icon which will allow you to enter an extension number and name.
- Press the blue Edit link next to Inbound Behavior:Ring+Voicemail
- This will show a list of steps that the extension is configured to walk through my default.
- Click the X next to Step 2
- Use the drop down for Step 1 and select - Receive a Fax and press submit at the bottom of the window.
- This will show a list of steps that the extension is configured to walk through my default.
- You can select the Caller ID field to choose if you want a number displayed on outgoing faxes or leave private if you want that left out.
- If you would like to receive Email Notifications you can enter the desired email address to receive faxes notifications.
- You can check the box below the email address field to receive the fax as an attachment in the notification email.
- Note: Faxes larger than normal may be blocked by some email systems.
- You can check the box below the email address field to receive the fax as an attachment in the notification email.
- Below the settings area will be the inbox, this will be where the faxes will appear when received.
- Next we will need to link the fax number to the fax extension.
- From the NocTel control panel, click on Numbers.
- You will see your new fax number in the list and in the Routed To section it will show 'none' in red.
- Click on the fax number
- There will be a drop down box next to Route to Extension, select the desired fax extension from this list and press submit.
- Now your fax setup is complete.
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