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The current release version is v1.0.20191219 and contains the following:
- ENHANCEMENT Refactoring of reporting fields for NocTel Talk.
- ENHANCEMENT Improvements to NocTel Flow standard reports to provide subtotals and totals in tabular reports where appropriate.
Previous Releases:
v0.9.20191104
- BUG FIX Found the calculations for Average Talk Time and ACD (Sec) in Talk Time Flow reports are inaccurate as the two columns were using different criteria to evaluate the metric. A slight change was made to the logic of the fields and replaced the incorrectly and inconsistent logic causing the issue.
v.0.9.20191023
- ENHANCEMENT Modified Numbers on Account to add info on what the Confirmed column indicates.
- ENHANCEMENT Added informational tooltip fields to Accounts on Extension to inform on when extensions where added/deleted.
v0.0.9.20191022
- TASK Rough designing of standardized reporting dashboards intended to be oriented toward different varieties of users to simplify reporting navigation. e.g.: an operations user who is concerned with whether extensions are online doesn't necessarily care how many calls occurred on the account.
- ENHANCEMENT Added support for major US domestic time zones. This currently does not specifically address states like Arizona which do not observe DST or other domestic regions that may be the exception in an otherwise well-defined geographic region/time zone.
v0.9.20191019
- QUALITY OF LIFE Removed the data selectors for Phone Numbers on Account as in many cases you would need to set a very distant Start Date to get results. Because Start Date and End Date parameters are universally used in the reporting workbook, this can cause undesirable navigation between reports. For Phone Numbers on Account the default behavior is to list all numbers on the account (owned by the account)
v0.9.20191018
- ENHANCEMENT Added reporting capability to audit Extension Classes. This will result in the same Extension being listed multiple times if the same Extension is assigned to multiple classes on the account.
- DOCUMENTATION Address possibility of duplicate rows returning for tabular report showing only different Active statuses in the Account.
- ENHANCEMENT Unified the Relative Date selection parameter on all NocTel Talk reports. Setting the relative date will carry over to other reports within the same reporting workbook. It will not carry over if viewing NocTel Talk reporting then transition to NocTel Flow reporting or vice versa.
- ENHANCEMENT Condensed Call Volume by Extension and Phone Number (and relative date counterparts and dual axis comparisons) into a single report that toggles between the dimensions. The original individual reports have been kept as they provide a bit more unique data than the generalized results in the toggle report.