A View in NocTel Insight allows you to set filter and parameter values across one, multiple, or all Reporting Worksheets within a Reporting Workbook. When a View is created and saved, it can be returned to at any time to reload the Reporting Workbook and render reports with the filter and/or parameter values that were set and saved.
This makes Views an incredibly useful tool to set frequently used reporting contexts for yourself, such as creating a View for each relevant NocTel Talk Extension Class or the NocTel Flow Call Volume for a specific selection of Queues. By creating, saving, and loading Views, you save yourself the effort of making the necessary selections in filters and parameters. You make those selections once and then the process becomes a matter of a couple clicks.
Views also have a couple other useful functionalities. When you create and save a View, you can set the View (or the currently loaded View) as your default view. This is done by checking the box located under the View title field. Views can also be made public, which is done by checking the "make public" checkbox under the View title field. Public views are visible and selectable by any users who have the same access privileges to the Reporting Workbook the View was created for. This is a powerful way to standardize what users see in regard to reporting across the board, and helps eliminate discrepancies caused by different users using different filter, parameter, and date range settings.