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  • You can't hear the other person

  • The other person can't hear you

  • Nobody can hear anything

Sound Quality:

  • Choppy or robotic audio

  • Static, crackling, or buzzing

  • You hear an echo of your own voice

  • The other person hears echo or noise

  • Delay between speaking and hearing

...

  • Calls drop unexpectedly

  • Calls go straight to voicemail

  • Calls ring the wrong phone

  • Phone is offline or won't connect

  • Menus don't respond to keypresses

Solution

View file
nameNocTel_Call_Quality_Troubleshooting_Guides_(INTERNAL ONLY) - IT Guide.pdf
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For Phone Users:

View file
nameNocTel_Call_Quality_Troubleshooting_Guides _(INTERNAL ONLY) - User Guide.pdf
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