Appears only on devices with mobile connectivity.

• On: Bria attempts to connect to SIP/XMPP services using the mobile data network when a Wi-Fi connection is not available. You receive messages and voice mail notifications when Bria is in the mobile data network.

• Off: If a Wi-Fi connection is not available, SIP and XMPP services are unregistered; you will not receive any messages or notifications and will not be able to place or receive calls.

You can allow or disallow VoIP calls using a separate setting Settings > Preferences > Allow VoIP Calls.

Data charges with your mobile carrier may apply.

Appears when Use When Available is enabled in Preferences > Mobile Data Network.

• On: Bria attempts to place calls using the mobile data channel when a Wi-Fi connection is not available. Voice quality may be impacted as mobile data is not ideal for voice calls.

• Off (default): If a Wi-Fi connection is not available, you cannot place or receive calls.

Data charges with your mobile carrier may apply.

• On: Bria displays all device contacts regardless of contact groups.

• Off: Bria might not show all your contacts saved on your phone. It depends on your device and how contacts are organized.

Change your contact sort order preference.

• First Name: Sorts Contacts based on their first name.

• Last Name: Sorts Contacts based on their last name.

This setting can only be changed when Bria cannot access the preferences on the Android device OS. If this setting is read-only in Bria, go to the Android device settings (such as the Contacts app) and change the sort preference.

Change your contact display preference in your Contacts and Buddies lists.

• First Name First: Displays a contact name as John Smith.

• Last Name First:: Displays as Smith, John.

This setting can only be changed when Bria cannot access the preferences on the Android device OS. If this setting is read-only in Bria, go to the Android device settings (such as the Contacts app) and change the display preference.

Requires Android 8.0+. Not supported on Chromebooks.

When on, users see the following differences:

• Improved Bluetooth headset support. You can answer and hang up Bria using the buttons on your Bluetooth device.

• Receive and answer a Bria incoming call while you already have a native call.

Opens the notification settings page for incoming calls. You can:

enable or disable notifications,

select alerts with or without sounds and vibration,

change the sound,

set what to show on the lock screen, and more.

• On: Tap on Call Heads from any screen on your Android to go back to the call screen or end a call.

• Off: Call Heads are not available.

Controls what name appears in caller ID for an incoming call.

• On (default): Bria tries to match incoming calls with Contacts or Roster. If a match is found, Bria uses the contact's Display name in the caller ID.

• Off: Bria uses the information in the SIP header for the caller ID.

Controls what information appears in incoming call notifications. This setting helps you identify incoming calls if you receive many calls with the same label such as UNKNOWN.

There is another setting for adding a SIP account name in notifications; see Show account name on heads-up notification.

• On: The incoming call panel shows the phone number/SIP username followed by the SIP display name. Ex: 6045551234 Kokila

  For the number/SIP username, Bria takes the value from P-Asserted-Identity by default.

• Off (default): The incoming call panel shows only the SIP display name. Ex: Kokila

For devices running Android 5.0 (Lollipop) or higher.

• On: You receive a heads-ups notification for incoming calls

• Off: You receive a regular notification for incoming calls

• On: the incoming call notification displays the SIP account name in brackets. This setting helps the user identify which SIP account is receiving the call when Bria has multiple SIP accounts configured.

• Off: the incoming call notification does not display the SIP account that is receiving the call.

Optimizes incoming call notifications for Android wearOS devices.

• On: Incoming call notifications are optimized for Android WearOS devices. Calls can be rejected by clearing notifications.

• Off (default): Incoming call notifications are optimized for Android phones and tablets.

Controls whether client-side auto answer is enabled or disabled.

• On: Bria answers incoming calls after a specified period of time without user intervention.

  Off: auto answer is disabled.

Controls whether call waiting is enabled or disabled.

• On: Call waiting is disabled and while on another call, incoming calls ring busy to the caller or go straight to voice mail if you have voice mail configured.

  Off: Call waiting is enabled and while on another call, you are alerted of the incoming call.

Select what kind of phone numbers to block.

• No number,

• Anonymous Caller ID, and/or

• any number you added to the block list. You can add up to 20 phone numbers in Bria.

• On (default): Placing the phone screen-down on a flat surface stops the ringtone. Note that a ringtone will be played if the phone is already faced down before ringing; the user has to pick it up and place it face down in order to stop the ringtone.

• Off: Bria does not stop a ringtone when the user places the phone face down.

A list of pre-defined IMs that can be used when you send an IM. Create, edit, and delete Quick Responses.

• On: Bria will ask if you want a call reminder to be set when you decline a call.

• Off: Bria will not set a call reminder.

Set the interval between the declined call and the call reminder.

• 5 minutes

• 15 minutes

• 30 minutes

• 1 hour

• 3 hours

• Tomorrow

• On: Send all incoming calls to a specific number if Bria is enabled and registered.

  This setting controls all the SIP accounts in the softphone client. If you have multiple SIP accounts and want to forward calls in only one of the SIP accounts, use the per-account call forwarding settings. When both global and per-account call forwarding settings are enabled, the global one takes precedence; all incoming calls on all the SIP accounts will be forwarded to a specified number.

Controls whether letters entered in the dial pad are converted to numbers.

• On: Letters entered in the dial pad are converted to numbers.

• Off: Letters entered in the dial pad are not converted to numbers.

Controls whether anonymous calling is enabled.

• On: Remote parties do not see your name or number on their phone.

• Off: Remote parties see your caller ID information.

Changes Bria's dialing behavior on History when multiple SIP accounts are configured in Bria.

• On: Bria dials using the default/primary account. A useful option when you want to use only one account for all outgoing calls.

• Off (default): Bria dials using the account that received the call.

Changes the way Bria displays the image of a contact during a call. Add an image to a contact in the Contact tab of the resource panel. Make sure your images are smaller in size so they display faster.

• On: Bria 

• shows an image of the remote party during a call.

• Off: Bria 

• does not show an image of the remote party

• during a call.

• On: Bria automatically records all calls made with Bria.

• Off(default): Bria records a call only if you tap manually to start recording during a call.

This setting controls music played locally by Bria; it does not control the server side if your service provider has ability to play music on the server side.

• On: Play classical music to the party on hold. All the participants hear music if it is a conference call.

• Off: Default

Turn this off only if you encounter difficulties on your device.

• On: Bria uses the proximity sensor for the device.

• Off: Bria does not use the proximity sensor for the device.

• On: Bria plays an audio tone to alert you if the network connection is lost while you are on a call.

• Off (default): Bria only displays the visual indicator if the network connection is lost while you are on a call.

• On: Bria automatically mutes your microphone and pause video when the device is placed face down during a call (audio, video and Collaboration meeting).

• Off : Bria does not change the mute or video status in the above situation.

When IM, SMS, and/or video are enabled, this setting is ignored. Bria displays a prompt to choose an option.

• On: When making a call from Contacts or History, the call is placed when you tap a phone number.

• Off: When you tap the phone number, a prompt appears. Tap the prompt to place the call.

The video quality for calls started on a Wi-Fi network. If you move to a mobile network during a call, the video quality retains this setting.

• Medium (VGA): Uses 640 x 480 pixels.

• HD (480p): Uses 848 x 480 pixels.

• HD (720p) : Default. Uses 1280 x 720 pixels.

The video quality for calls started on a mobile network. If you move to a Wi-Fi network during a call, the video quality retains this setting.

• Medium (VGA): Uses 640 x 480 pixels.

• HD (480p): Uses 848 x 480 pixels.

• HD (720p) : Default. Uses 1280 x 720 pixels.

Alert

Sound Android N and lower

• On: Bria plays a ring tone when you receive a new message.

In Android Oreo and higher, change IM notifications in device Settings > Apps & Notifications > App info > Bria > App notifications .

Alert Vibration Android N and lower

• On: Your device vibrates when you receive a new message.

In Android Oreo and higher, change IM notifications in device Settings > Apps & Notifications > App info > Bria > App notifications .

This setting determines if you can use Touch ID or Face ID to sign in to Bria. This settings does not show if there is no biometric profile in your device.

• On: You can use biometric authentication or your password to log in to Bria.

• Off: You can only use your password to log in to Bria.

• On: Audio is not transmitted when no one talking. Turning this feature on may reduce bandwidth usage.

• Off (default): Audio is transmitted when there is no one talking.

• On: Bria attempts to reduce background noise from your microphone. Typically on when you are not using a headset.

• Off: Typically off when you are using a headset.

This setting applies to registrations issues in which the Bria Push Server continues attempting to re-register. Even with the setting turn Off, Bria sends an alert for registration errors that can not be recovered from or if the Bria Push Server stops trying to re-register.

• On (default): Bria sends notifications when the Bria Push Server is not able to register with the SIP server on behalf of Client. Bria also sends notifications when the Bria Push Server is able to re-registered with the SIP server. Bria sends alerts for the following errors:

  • 403: Forbidden
  • 408: Request Timeout
  • 480: Temporarily Unavailable
  • 500: Server Internal Error
  • 503: Service Unavailable
  • 504: Server Time-out

  See Request Failure 4xx or Server Failure 5xx for more information on these errors.

  Make sure that Bria notifications are enabled underiOS Settings > Notifications.

• Off: Bria does not send notifications regarding push notification registration errors.

Leave this off unless Technical Support instructs you to turn it on to troubleshoot a problem you are having on your device. Troubleshooting.

• On (default): Bria sends anonymous usage data to CounterPath. It contains no personally identifiable information and is used to improve the quality and performance of Bria.

• Off: Bria does not send anonymous usage data to CounterPath.

Shows detailed information about the current/last call, such as the number of packets lost.

For an ongoing call, the statistics information refreshes every second.

• Tap the Refresh button to stop auto refresh and present a snapshot of the most current statistics.

• To enable auto refresh again, either long-press the Refresh button, or leave the statistics page and come back again.

Clears the content of the Bria log on the device so that the log starts over empty.