NocTel Fiber
Space shortcuts
Page tree

Versions Compared

Old Version 11

changes.mady.by.user Joey Macaluso

Saved on

compared with

New Version 12

changes.mady.by.user Chris Kobata

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Expand
titleWhat if my banking information has changed or I need to change/cancel my ACH direct debit?

If your banking information has changed or you need to cancel an ACH Direct Debit. Please reach out to our team at accounting@noctel.com or by calling 360-837-7400. Our team can manually cancel the ACH direct debit mandate. On your next invoice, you will be able to set up a new ACH direct debit with new banking information by clicking the Pay now button.

Expand
titleCan I place a hold on my service if I'm going to be away for from my residence for an extended period of time?

Yes! Please email help@noctel.com with your name, account number, and the duration of the hold time and we'll be happy to accommodate. Or give us a call at 360-837-7400.