...

• Data Packetization: VoIP breaks down voice signals into small data packets for transmission. The packet method disrupts the continuous transmission required by most alerting systems, causing the system to interpret them as faults.
• Data Format Compatibility: Alarm systems are typically designed to send signals in formats that are distinct and recognized by monitoring centers. VoIP may alter the format of these signals during transmission, making them difficult to interpret at the receiving end.
• Signal Integrity: VoIP networks are susceptible to latency, jitter, and packet loss, which can degrade signal quality. For alerting systems, maintaining signal integrity is crucial for timely and accurate communication with emergency services or monitoring centers.
• Power and Data Connection: VoIP requires continuous power and active data connection to work. During a power loss or internet related outages, your alarm system will not be able to send signals to the central station.

Conclusion

While VoIP technology offers numerous benefits for voice communication, its suitability for transmitting alerting signals can still be limited. The packetization of data and potential alterations in signal format can impede the reliability and effectiveness of these critical communication systems.

We recommend you always talk with your alerting system provider before changing how the device communicates with emergency services or monitoring centers.

...

Related articles