Jump to Removing an Existing Contact Method

Adding a New Contact Method

1. Log in to the Fiber Portal at https://customer.noctelfiber.com/ 
2. Click the Hamburgermenu ≡ at the top left corner of the portal home page:
   
   
   
3. Click Contacts in the list. 
4. To add a new contact method, click the  plus button in the bottom right.
   
   1. To add a new email address, click the add email button (envelope icon). 
      
      
   2. To add a new phone number, click the add phone button  (phone handset icon).
      
      
5. Complete the fields on the new pop-up window for either Add Eamil or Add Phone. Click the Default toggle if you wish to make this contact your default contact method.
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   1.  For the type of contact, choose one of the following:
      • Primary: Main contact 
      • Technical: Contact used for support if different from the primary
      • Billing: Email address to which your invoice is sent.  
        
        
6. Click Confirm to save.

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Removing an Existing Contact Method 

1. Log in to the Fiber Portal at https://customer.noctelfiber.com/ 
2. Click the Hamburgermenu ≡ at the top left corner of the portal home page:
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3. Click Contacts in the list.
4. In the list of contacts, click the red X to the right of the contact method you want to delete. 
5. Click DELETE CONTACT in the new pop-up window. 
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