Page History

Set Extension Status – Away

*32

Single tone; “extension A”

Extension will not receive calls.

Set Extension Status – Do Not Disturb

*33

Single tone; “extension D”

Extension will not receive calls.

Set Extension Status – Idle

*34

Single tone; “extension I”

Extension will receive calls.

Set Extension Status – Lunch

*35

Single tone; “extension L”

Extension will not receive calls.

Set Extension Status – Out of Office

*36

Single tone; “extension O”

Extension will not receive calls.

Set Extension Status – Working

*39

Single tone; “extension W”

Extension will not receive calls.

Check Extension’s Voicemail

*38

Voicemail prompt

Access the extensions voicemail.

Voicemail Main Menu

*98

Voicemail main menu prompt

Access voicemail menu.

Make New Recording 

*97

Recording prompt

Saves a recording to the control panel under recordings. Must assign to extension via the control panel.

Pick up and incoming call ringing a different extension

*08 + Extension Number (*08xxx)

Call connects

Answers an incoming call on the extension number entered.

Log in to ALL hunt groups that the extension is assigned to 

*44

Prompts for Group ID + # or 0 + #.

Entering 0 + # will log in the extension to all hunt groups It is a member of.

Log out of ALL hunt groups that the extension is assigned to 

*40

Prompts for Group ID + # or 0 + #.

Entering 0 + # will log out the extension to all hunt groups It is a member of.

Log in to hunt group with ID number

*44 + GROUP ID

2-tone ascending confirmation

The extension is logged in to the hunt group with the matching Group ID.

Log out of hunt group with ID number

*40 + GROUP ID

2-tone ascending is confirmation

The extension is logged out of the hunt group with the matching Group ID.

Initialize Dual Ring Forward

*71+10digitnumber (*71xxxxxxxxxx)

2-tone ascending

Forward calls to the number entered. The extension will continue to ring with inbound calls.

Enables Dual Ring Forward to the last forwarding number used by the extensions

*71

2-tone ascending

Forward calls to the last number specified for forwarding. The extension will continue to ring with inbound calls.

Initialize forward

*72+10digitnumber (*72xxxxxxxxxx)

2-tone ascending

All calls are forwarded to the number entered.

Enables forwarding to the last forwarding number used by the extensions

*72

2-tone ascending

All calls are forwarded to the last number specified for forwarding.

Disable forwarding

*73

2-tone ascending

Ends forward. The extension now receives all calls directed to it.

Barge

*02 + Extension Number (*02xxx)

 Tone + “SIP”

Barges in on an existing call. The third party is conferenced onto the current call, and all parties can hear each other and can be heard. Be advised, if the either of the original parties terminate the call, the call is ended. 

Monitor

*06 + Extension Number (*06xxx)

Tone + “SIP”

The supervisor can hear the ongoing call but cannot be heard.