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Once the factory reset is complete you will need to provision the phone to work with NocTel again. 

titleNote: Forgot your password?

If you do not know the admin password for the device, the device MAC address can be entered in place of the password perform a factory reset. 


  1. On boot up the phone will display a “loading application” screen. Press Cancel.
  2. On the phone, press Setup > enter the phone’s password. The default is 456.
  3. Choose Provisioning Server, and press the Select soft key.
  4. Scroll down to Server Type, press the Edit soft key, and arrow right until HTTPS is displayed and press Ok.
  5. Below HTTPS enter for the Server Address.
  6. Press the alpha-numeric (ASCII) soft key, highlighted in the following illustration, to change entry mode. To enter periods press the star key (*) on your phone’s keypad. If you enter an incorrect number, you can press the backspace/delete button located under the arrow buttons to delete your entry
  7. When finished, press the OK soft key, and then press Exit twice.
  8. Choose Save & Reboot and press the Select soft key to reboot the phone and save the new configuration. *Please note that the phone may reboot multiple times.