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1. With the phone on the hook dial *72 followed by the 10-digit number you want to forward the call to. (EX: *721235550000)
2. Press the Dial soft key to start the dial process.

3. The phone will produce an ascending 2-tone and end the call. Calls are now forwarded to the new number. 

To Deactivate Service: 

1. Dial *73
2. Press the Dial soft Key.
3. The phone will produce a descending 2-tone and end the call, you should now receive calls back to the original phone.
   
   

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1. Log into a NocTel Account.
2. Click on Extension in the main menu on the left-hand side.
3. Click on the extension which will have call forwarding enabled.
4. Locate the forwarding control section and click the ON/OFF toggle to the off position. Call forwarding is now off, you should now receive call back to the original phone.
   

Printable Version - Call Forwarding .pdf

Call Forwarding to an International Number:

Calls can be forward to international numbers using the following format: 011+COUNTYCODE+NUMBER.

Please note the following:

• International dialing must be enabled for the account. 
  • To check if international is enable on the account go to: control panel >> Account Preferences >> General Setup >> Phone System Tab. Look for the International Long Distance check box in the Advanced Dialing Configuration section. Contact support if the box is not checked. 
• International calls are subject to a surcharge. Rates can be found in the control panel under Reports & Billing >> Rates.
• If a hunt group is used to send calls to a virtual extension with the forward number, the hunt group option "Force all members to ring regardless of availability" must be checked. 
  

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