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This feature must be enable in your account by NocTel support before it will function. If you would like to enable this feature please contact 

Call parking allows a user to place a call on hold and have it be picked up by another extension on the account.

Step-by-step guide

  1. When on an active call press the the Transfer soft key or the dedicated physical transfer button to start the transfer process. The caller is placed on hold.
  2. To park the call, dial the assigned parking extension, followed by the Transfer soft key.
  3. The parking lot number (extension), in which the caller is waiting, is announced to the user which is then told to a third party.
  4. Third party "unparks" the call call by dialing the parking lot number (extension), from any extension on the account, and is connected to the original caller.