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Scheduled maintenance events will be noted no earlier than 24 hours in advance of the maintenance. Service impacting events will be communicated and updated in a timely cadence as the situation develops and resolves. Unplanned maintenance is also communicated in a similar manner as service impacting events.
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The NocTel Status Page is an excellent source of information when events occur. Events always include information on what is/has occurred, what actions are being taken, whom it affects, for how long, and in what ways. |
We kindly ask you check the NocTel Status Page for Insight whenever you first encounter an accessibility, performance, or availability issue before reporting it to NocTel Insight Support.
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