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This is the home page for your knowledge base space within Confluence. You can use your knowledge base to capture best practices and address common problems. |
- Create your first knowledge base article - Click "Create" and select a "How-to" or "Troubleshooting" article.
- Customize the home page - Click "Edit" to get started. Include useful information like what users can expect to find in this knowledge base, frequently asked questions and links to other resources.
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Space for NocTel Fiber users to find solutions to commonly encountered problems.
Frequently asked questions
A space for helpful information and troubleshooting articles for NocTel Fiber users.
Browse by topic
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Recently updated articles
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Need more help?
- Link to resources such as your service desk, questions & answers or a forum.
- List contacts for getting additional help.
Other resources
- Include links to relevant external sites and services.
- Add other helpful information.
We’re happy to assist with any questions you may have. Our non-emergency support hours are Monday – Friday, 7am – 2pm PST. We can be reached by one of the following methods:
- E-mail at help@noctel.com
- TEL: +1 360.837.7400
Outside of our business hours, please leave a message and a technician will call you back.
Additional Resources - Status Page
NocTel Fiber users who encounter issues can check out our status page at status.noctel.com for notices regarding any service impairments. During service impacting events, our team regularly updates the status page to keep our users informed.
Users can also call NocTel Fiber's main number for audio notices on any current problems.