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Adding Extension and Provisioning:

1. Click Extensions.
   
2. Click Add a New Extension.
   
   
   
3. Locate the NocTel Go 2 Softphone section and click Add Softphone.
4. Enter the following information in the fields provided:
1. Ext #: enter an extension number. 
2. EmployeeDescriptionEmployee Description: enter the employee or agent’s full name. (Ex: John Smith)
3. Login Email Address: enter the employee or agents email address agent's email address (Note: login email address is case-sensitive)
4. Password: Enter a password the user/agent will use to log in to the Go 2 Desktop client.  (Note: password is case sensitive.)  (If using LDAP for Go credential, leave this field blank).
5. LDAP Username (Optional): If using LDAP, complete this field or otherwise leave it blank.
   
   
5. Click Submit.

Step-by-step guide - Installing Client

Installing Go2 On a Device:

Desktop:

1. Download the NocTel Go 2 . These downloads are also available from the Go2 Provisioning page in the control panel.
2. For macOS
For
3. application for Desktop Devices:
   1. macOS
   2. Windows
      
4. Run the install program and follow the on-screen instructions.
5. Once installed, use the login credentials provided by your administrator.

Mobile:

1. Download the NocTel Go 2 application for mobile devices:
   1. iOS (App Store) 
   2. Android (Google Play)
2. Open the app and enter the username and password created on the extension's options page. 
3. Tap Login. We recommend that the user leave the Remember Login and Auto Login option on the login page ON for best results. 

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