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titleWhen is my bill due?
Invoices are generated and sent out on the 15th of the month and due on the 30th.
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titleHow does my billing cycle work?

NocTel Fiber bills for the following month's service. i.e if the bill is issued in January, it would be for February's service.

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titleHow do I pay my bill?

You can pay your bill a few different ways: 

You can pay electronically from the link in the invoice or you can pay by check.

Paying electronically, you have two options: Credit or Debit Card or ACH Debit.

  • Credit or Debit allows you to pay with either a credit or debit card. This option includes a transaction fee.
  • ACH Debit allows you to pay directly through a checking account and has the added option of monthly auto-pay. There is no fee for ACH debit. 

If paying by check, please remit to:

NocTel Communications Inc
3242 NE 3rd Ave #230
Camas, WA 98607

And please include your account number in the memo.

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titleWhen is my bill due?
Invoices are generated and sent out on the 15th of the month and due on the 30th.
How do I pay by credit or debit card?
  1. Click the Pay Now button on your invoice.
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  2. Complete the payment form and click the Pay button at the bottom. 

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    Note: This option includes a transaction fee.
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titleHow do I set up autopay?
  1. Click the Pay Now button on your invoice.
  2. Click ACH Debit.  


  3. Chose the Set up Direct Debit option.


  4. Complete the details on the Set up an ACH Debit Authorization page..


  5. Click the continue button to advance to the bank account information page. Enter your bank details and click continue.
  6. Click Set up Debit Order Authorization to confirm. 


  7. See the information below on confirming auto-pay for future invoice approval. Selecting "Not Now" will require that you manually approve each future invoice

Confirming Auto-pay for Future Invoices

On the final confirmation page click the Approve Future payments button, to confirm auto-approve for future invoices. A new page will confirm the auto-approve option has been selected.



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