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Before adding a Go 2 desktop softphone, you must reach out to support at support@noctel.com.

Step-by-step guide - Adding Extension and Provisioning:

1. Click Extensions.
   
2. Click Add a New Extension.
   
   
   
3. Locate the NocTel Go 2 Softphone section and click Add Softphone.
4. Enter the following information in the fields provided:
1. Ext #: enter an extension number. 
2. Employee Description: enter the employee or agent’s full name. (Ex: John Smith)
3. Login Email Address: enter the employee or agents email address 
4. Password: Enter a password the user/agent will use to log in to the Go 2 Desktop client. Note: password is case sensitive.  (If using LDAP for Go, leave this field blank).
5. LDAP Username (Optional): If using LDAP, complete this field or otherwise leave it blank.
   
   
5. Click Submit.

Step-by-step guide - Installing Client

1. Download the NocTel Go 2 application. These downloads are also available from the Go2 Provisioning page in the control panel.
1. For macOS
2. For Windows
2. Run the install program and follow the on-screen instructions.
3. Once installed, use the login credentials provided by your administrator.

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