NocTel Fiber
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titleHow do I pay my bill?

You can pay your bill a few different ways: 

You can pay electronically from the link in the invoice or you can pay by check.

Paying electronically, you have two options: Credit or Debit Card or ACH Debit.

  • Credit or Debit allows you to pay with either a credit or debit card. This option includes a transaction fee. 
  • ACH Debit allows you to pay directly through a checking account and has the added option of monthly auto-pay. There is no fee for ACH debit. 

If paying by check, please remit to:

NocTel Communications Inc
3242 NE 3rd Ave #230PO Box 35
Camas, WA 98607

And please include your account number in the memo.

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titleWhat if my banking information has changed or I need to change/cancel my ACH direct debit?

If your banking information has changed or you need to cancel an ACH Direct Debit. Please reach out to our team at accounting@noctel.com or by calling 360-837-7400. Our team can manually cancel the ACH direct debit mandate. On your next invoice, you will be able to set up a new ACH direct debit with new banking information by clicking the Pay now button.

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titleCan I place a hold on my service if I'm going to be away from my residence for an extended period of time?

Yes! Please email help@noctel.com with your name, account number, and the duration of the hold time and we'll be happy to accommodate. Or give us a call at 360-837-7400.