Billing Related Questions

NocTel Fiber bills for the following month's service. i.e if the bill is issued in January, it would be for February's service.

You can pay your bill a few different ways: 

You can pay electronically from the link in the invoice or you can pay by check.

Paying electronically, you have two options: Credit or Debit Card or ACH Debit.

• Credit or Debit allows you to pay with either a credit or debit card. This option includes a transaction fee.
• ACH Debit allows you to pay directly through a checking account and has the added option of monthly auto-pay. There is no fee for ACH debit. 

If paying by check, please remit to:

NocTel Communications Inc
3242 NE 3rd Ave #230
Camas, WA 98607

And please include your account number in the memo.

1. Click the Pay Now button on your invoice.
   
2. Click ACH Debit.  
   
   
   
3. Chose the Set up Direct Debit option.
   
   
   
4. Complete the details on the Set up an ACH Debit Authorization page..
   
   
   
5. Click the continue button to advance to the bank account information page. Enter your bank details and click continue.
   
6. Click Set up Debit Order Authorization to confirm. 
   
   

If you have any questions or concerns about your bill, please email help@noctel.com or call 360-837-7400.