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This feature must be enable in your account by NocTel support before it will function. If you would like to enable this feature please contact support@noctel.com 

Call parking allows a user to place a call on hold and have it be picked up by another extension on the account.

Step-by-step guide

  1. When on an active call press the the Transfer soft key or the dedicated physical transfer button to start the transfer process. The caller is placed on hold.
  2. To park the call, dial the assigned parking extension, followed by the Transfer soft key.
  3. The user then hears which parking lot number (extension) the caller is on hold in which is then told to third party.
  4. Third party "unparks" the call call by dialing the parking lot number (extension) and is connected to the original caller.


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