Problem
If you are having trouble connecting to the internet there are a few simple steps you can try.
STEP 1: Reboot Your Router
Home Router/Wi-Fi Access Point devices sometime get in a bad state, often due to a power outage or loss of connection. You should reboot or power cycle your home router.
- Disconnect the router from its power source.
- Wait for 5 to 10 seconds for the device to completely power down.
- Reconnect the router to power.
STEP 2: Reboot Your Devices
If rebooting your devices fell. reboot the devices you are trying to connect. If you have a Wi-Fi access point that is separate from your main router, reboot the device.
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