Billing Related Questions

How does my billing cycle work?

NocTel Fiber bills for the following month's service. i.e if the bill is issued in January, it would be for February's service.

How do I pay my bill?

You can pay your bill a few different ways:

You can pay electronically from the link in the invoice or you can pay by check.

Paying electronically, you have two options: Credit or Debit Card or ACH Debit.

Credit or Debit allows you to pay with either a credit or debit card. This option includes a transaction fee.
ACH Debit allows you to pay directly through a checking account and has the added option of monthly auto-pay. There is no fee for ACH debit.

If paying by check, please remit to:

NocTel Communications Inc
3242 NE 3rd Ave #230
Camas, WA 98607

And please include your account number in the memo.

When is my bill due?

Invoices are generated and sent out on the 15th of the month and due on the 30th.

What if I have questions about my bill?

If you have any questions or concerns about your bill, please email help@noctel.com or call 360-837-7400.