Once a paging group has been enabled in the Account Preferences section of the control panel, you must set up each extension that will be part of the paging group. Follow this guide to add an existing extension to a paging group.
- Click Extensions in the left-hand menu.
- Select an extension to add to a paging group.
- Locate the section titled Group Paging. (If you do not see this section click the gear icon to unhide the option.)
- Click > to expand the group paging section.
In the expanded section, click Receive and/or Transmit next to the groups that the extension should be a part of. Receive means that this phone will receive pages for that group. Transmit means that the phone can initiate paging to that group.
Note on Paging Group Numbers
A paging group number must be assigned to the paging group! If the paging group number shows in the extension's options as 0 then a group number was not assigned. The paging group will appear selectable for the receive or transmit options for but will not persist after leaving the page. Only paging groups with a valid number (1-25) will persist.
Note on Transmitting Extensions
When adding an extension to transmit for a paging group the receive option must also be selected.
- Click the ON/OFF toggle button at the top of the section to enable paging for the extension.
- Click outside the Group Paging section to save and close.
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