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Flow users with manager level credentials can update passwords for other manager and supervisor level users. To update or replace an existing password, follow these steps:

  1. After logging in, click Setup > Users

  2. From the list of users, find and click on the users whose password you would like to update.
  3. Enter a new password in the password field.


  4. Click Save to update.


Note | Supervisor Forgotten Password

Users with a credential level of supervisor can only update passwords for Agent level users. If you are a supervisor and need to reset a password reach out to your account manager.