Use this guide for provisioning a Polycom VVX Desk phone.
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title | For Poly VVX Desk Phone Running UC Software 5.x.x. or higher |
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| For VVX Models: VVX150, VVX250, VVX350, VVX450 |
Create a New ExtensionBefore provisioning a phone to work with NocTel, the device's MAC address must be linked to an extension in the Control Panel. Follow these step to create a new extension: - From the control panel, click on Extensions.
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- Click on the Add a New Extension link.
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- Select the Poly (Polycom) IP Phone, from the list, and click Add Device.
Image Added - Complete the fields on the new page:
- Device MAC: Enter the phone's 12-digit MAC address. The MAC address can be found on a silver sticker, with a barcode, on the back of the phone.
- Ext. #: Give the extension a distinct extension number not currently in use in your account.
- Line: For all standard applications, leave as 1st
- Extension Name: Enter a descriptive name for the extension.
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- Click Submit to add the new extension.
Setting a New Admin Password on Initial BootOn initial boot of the phone, you are required to set a new admin password. Follow these steps: - Enter the current password “456” in the “Old Password” field.
- Use the directional pad to arrow down to the “New Password” field.
- Choose a password you would like to use and enter this password. NocTel recommends 8675309, as once provisioned, the admin password will be updated to this.
- Use the directional pad again to arrow down to the “Confirm New” field.
- Once confirmed, press the “Enter’’ softkey on the bottom right. The phone will complete booting.
Once the phone has been added as an extension and a new admin password set, complete the following to add the provisioning information: - Press the Home key on the phone's dial pad.
- Use the directional pad to arrow down to Settings. Press the Select soft key to select the option.
- Select Advanced.
- Enter the admin password 8675309, and press the Enter soft key.
- Select Administration Settings.
- Select Network Configuration.
- Select Provisioning Server.
- Use the directional pad to arrow down to Server type, and press the Edit soft key. Change the Server Type to HTTPS, and press the Select soft key.
- Use the directional pad to arrow down to Server address, and press the Edit soft key. Change the Server Address to noctel.com and press the Ok soft key to save.
- Press the Back soft key
- Press the Back soft key again.
- Select Save Congif and press the select soft key. The phone will reboot.
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title | For Poly VVX Desk Phone Running UC Software 4.x.x. or Lower |
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| These provisioning instructions apply to the following Polycom Models using UC Software 4.x.x or lower: |
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VVX Models: VVX150, VVX201, |
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| If you have not already added the device to a NocTel account as an extension, please visit the Adding an Extension article for instructions on adding the device as an extension before proceeding. |
These instructions will allow your Polycom phone to connect to the NocTel network: - When the phone is first powered up it will display a
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- “loading application” screen. Press Cancel.
- On the phone, press Setup
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- and enter the phone’s password. The default is 456.
- Choose Provisioning Server, and press the Select soft key.
- Scroll down to Server Type, press the Edit soft key
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- and arrow right until HTTPS is displayed, and press Ok.
- Below HTTPS, enter noctel.com
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- , using the number pad to select the corresponding letters. The star/asterisk key * can be used to add the ''dot"
- When finished, press the OK soft key
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- Press Exit.
- Press Exit again.
- Choose Save & Reboot and press the Select soft key to reboot the phone and save the new configuration.
*Please note that the phone may reboot multiple times.
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Bulk Provisioning
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If you are doing a large number of Polycom phones across multiple campuses, it typically makes sense to set up a location to provision. Contact support for a detailed document explaining how to efficiently deploy a large number of handsets. You might also look at the NocTel DHCP options guide that can assist you with bulk provisioning. |
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