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Problem

Speakers stop paging after a set number of seconds/minutes.

Solutions

Check the Timeout Length Set
  1. In the NocTel Portal click Account Preferences >> Paging Groups in the main left-hand menu.
  2. From the list of paging groups click the group you are using that is having issues. 
  3. Adjust the Maximum Paging Length to a higher amount.


  4. Click Submit to save the change.
Check Devices for Duplicated IP Addresses

Check to ensure that no Algo speaker has a duplicate IP address. If two devices are competing for a single IP address it can cause the multicast page to stop. 

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